ACCESS TORQUE LLC — RETURN POLICY

1. 14-Day Performance Guarantee

We stand behind the functionality of every product we sell. If a product fails to perform as advertised or arrives defective, you may request a refund, repair, or an equal replacement (if available) within 14 days of delivery.

To initiate a return, please contact us with your order number and a description of the issue. Once approved, return instructions will be provided. Items must be returned in the same condition they were received unless otherwise authorized.

2. Condition of Used and Refurbished Tools

Many of our items are used, refurbished, or surplus. As such, cosmetic imperfections may be present, including scratches, scuffs, signs of handling, engraved or written identification numbers, paint wear, or light corrosion.

These imperfections do not affect the tool’s function unless explicitly noted.

3. Quantity Listings vs. Individual Items

For multi-quantity listings, the item shipped will be in similar condition to the one shown in the photographs.

For single-quantity listings, the exact item shown in the photographs is the item you will receive.

4. No Additional Warranty

Unless specifically stated otherwise in writing, the 14-day performance guarantee is the extent of Access Torque LLC’s voluntary product performance and return guarantee.

No additional warranty, express or implied, is provided beyond what is expressly stated in the applicable product listing, written agreement, or this Return Policy, except for warranties, remedies, or rights that cannot legally be excluded or limited under applicable law.

Nothing in this Return Policy is intended to exclude or limit any warranty, representation, remedy, or liability that cannot legally be excluded or limited under applicable law.

FULL DISCLAIMER OF LIABILITY

By purchasing from Access Torque LLC, the buyer agrees to the following:

Access Torque LLC shall not be liable, to the maximum extent permitted by applicable law, for any injury, loss, damage, or failure arising from the use or misuse of any product sold.

The buyer is solely responsible for retrieving and reviewing the product’s official manual or safety documentation, performing any required calibration, testing, or verification prior to use, ensuring proper setup, use, maintenance, and inspection of all tools and equipment, using tools in a safe and lawful manner in accordance with all applicable regulations, and confirming that the item is appropriate for the intended purpose and environment.

Buyer agrees to assume all risks associated with tool use, including operation under pressure, torque, or load.

To the maximum extent permitted by applicable law, by placing an order, the buyer agrees to release, indemnify, and hold harmless Access Torque LLC from claims, liabilities, damages, or losses, whether direct or indirect, associated with the use of products purchased.

Nothing in this Return Policy is intended to exclude or limit any liability, warranty, remedy, or right that cannot legally be excluded or limited under applicable law.

If you do not agree with these terms, please do not proceed with your purchase.

QUESTIONS?

Call or Text: (864) 346-4701

Email: sales@accesstorque.com